Privacy Policy

Text Messaging and Phone Calls Privacy Policy

Introduction

Advanced Technical Moving respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect information when you contact us, request a moving estimate, schedule a move, or opt in to receive text messages and phone calls from us.

By opting in to our messaging services, you acknowledge the communication practices described in this policy.

Information We Collect

Depending on how you interact with Advanced Technical Moving, we may collect the following information.

Contact Information

Your name, phone number, email address, moving addresses, and other contact details you voluntarily provide.

Communication Preferences

Your preferences regarding text messages, phone calls, appointment reminders, and other communications.

Moving and Service Information

Details related to your moving inquiry, requested services, estimates, appointments, scheduling, and service updates.

Communication Records

Records of communications with our team, including messages and responses, as necessary to manage inquiries and provide customer support.

How We Use Your Information

We may use the information we collect to:

Provide Moving Services

Respond to inquiries, prepare estimates, coordinate appointments, confirm moving schedules, and provide service updates.

Communicate With You

Send relevant information about your moving request, answer questions, and provide customer support.

Improve Our Services

Review customer inquiries and service interactions to improve our communication and moving services.

Meet Legal Requirements

Comply with applicable laws, regulations, and legitimate legal requests.

Sharing Your Information

Advanced Technical Moving does not sell your personal information.

We may share relevant information with service providers that help us operate our business, deliver requested services, or manage communications, subject to appropriate safeguards and applicable law.

Mobile information and SMS consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except with providers that help deliver our messaging services or as otherwise permitted or required by law.

Your Privacy Choices

Opting Out of Text Messages

You can opt out of SMS messages at any time by replying STOP to a message from us. After opting out, you should no longer receive messages from that messaging program, except for any permitted confirmation or other legally allowed communications.

Getting Help

Reply HELP to a text message for assistance, or contact Advanced Technical Moving using the information listed below.

Accessing or Correcting Your Information

You may contact us to request access to or correction of personal information we maintain about you, subject to applicable law.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

SMS Terms and Conditions

1. SMS Consent

By providing your phone number and expressly opting in through an applicable website form or other consent process, you agree to receive the types of text messages described at the time of consent from Advanced Technical Moving.

Consent to receive text messages is not a condition of purchasing any goods or services.

Message and data rates may apply. Message frequency may vary. Reply STOP to opt out or HELP for assistance.

2. Types of SMS Communications

Depending on the services you request and the consent you provide, messages may include:

• Moving estimate and inquiry follow-ups
• Appointment confirmations and reminders
• Moving schedule updates
• Service-related notifications
• Customer support responses
• Promotional messages, only where applicable consent has been obtained

3. Message Frequency

Message frequency varies based on your moving inquiry, appointment schedule, service needs, and the messaging program you have joined.

4. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier and service plan. Advanced Technical Moving is not responsible for carrier charges.

5. Opt-In Methods

You may be able to opt in to SMS communications through a website form, a written or electronic consent process, or another method that clearly explains the messaging program and obtains your consent.

Where applicable, consent will be recorded in accordance with the requirements of the messaging program and applicable law.

6. Opt-Out Method

You may withdraw your consent to receive text messages at any time by replying STOP. You may also contact us directly to request assistance with your messaging preferences.

Opting out of SMS messages does not necessarily stop other forms of communication, such as emails or phone calls, where separately permitted.

7. Help and Support

For assistance with text messages, reply HELP or contact us directly.

Advanced Technical Moving

Farmington Hills Office
22071 W Brandon St
Farmington Hills, MI 48336
Phone: (248) 308-8235

Ann Arbor Office
3626 W Liberty Rd
Ann Arbor, MI 48103
Phone: (248) 308-8235

Email: atmmoving.dunn@gmail.com

8. Standard Messaging Disclosures

• Message and data rates may apply.
• Message frequency may vary.
• Reply STOP to opt out.
• Reply HELP for assistance.
• SMS consent is not a condition of purchase.

Additional Options

If you do not wish to receive text messages, do not select the optional SMS consent checkbox on our forms. You may still contact us by phone or email to inquire about our moving services.

Changes to This Policy

Advanced Technical Moving may update this policy from time to time to reflect changes in our services, communication practices, or applicable legal requirements. Updated versions will be published on our website with a revised effective date where appropriate.

Contact Information

If you have questions about this policy or our communication practices, contact us:

Advanced Technical Moving

Farmington Hills Office
22071 W Brandon St
Farmington Hills, MI 48336
Phone: (248) 308-8235

Ann Arbor Office
3626 W Liberty Rd
Ann Arbor, MI 48103
Phone: (248) 308-8235

Email: atmmoving.dunn@gmail.com